International Shipping Guide

1. Where We Ship

We offer international shipping through JapanPost EMS (Express Mail Service).

If EMS delivers to your country, your order can be shipped. Availability is shown at checkout.

2. Shipping Origin

All orders are shipped directly from Ehime, Japan, where our towels are produced. Each order is prepared with care before shipment.

3. Shipping Fees

Shipping fees are calculated automatically at checkout based on destination and order weight. You can confirm the total before completing payment.

4. Delivery Times

EMS express delivery typically takes 4–10 business days, depending on your country and local customs processing.

You will receive automatic email updates regarding the status of your package.

You can also use the following link to track your order:
JapanPost EMS Tracking Page

5. Customs and Import Duties

Import taxes, VAT, or handling fees may apply depending on your country’s policies. These charges are not included in our prices and, if required, will be collected upon delivery.

6. Packaging

Each order is packed carefully to ensure it arrives in good condition. Towels are wrapped neatly and securely for international shipping.

7. Questions

If you have any questions about international shipping, feel free to contact us anytime.

Thank you for visiting Iori