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Reliable Quality Made by Genuine Craftsmen with Heart

Woven in the heart of Imabari, our towels reflect over a century of textile craftsmanship. Made with carefully selected materials and time-tested techniques, each piece is designed for lasting comfort and daily use.

About Iori

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  • Authentic Quality

    Each towel is made in Imabari, Japan and meets the region’s certified standards of softness, absorbency, and durability.

  • Secure Payments

    All transactions are encrypted to ensure a safe, seamless shopping experience.

  • Tracked Shipping

    Every order includes tracking from dispatch to delivery, so you always know the status of your package.

  • Customer Support

    We are here to help in English, Japanese, or Chinese with any questions before or after your purchase.

Worldwide Express Shipping

We ship all orders from our store in Ehime, Japan using trusted express carriers Japan Post and Yamato Transport. Each shipment includes detailed tracking.

International Shipping Guide

*Additional import fees may apply based on your country’s regulations.

Iori Journal

FAQ

Do you ship internationally?

Yes. We ship worldwide from Ehime, Japan using trusted express carriers Japan Post and Yamato Transport.

*Please note that shipping to Hong Kong and Taiwan is currently unavailable due to partner agreements.
How long does delivery take?

In-stock items dispatch within 1–3 business days.

International delivery typically takes 4–10 days depending on the destination country, though occasional delays may occur during the shipping process.
Do import fees apply?

Import fees, taxes, or customs duties may apply depending on your country’s regulations.

These charges are collected by your local customs authority, and Iori is not able to waive or refund them.
What are the shipping costs?

Shipping rates are calculated based on the weight of your order and its destination. You can view the exact shipping fee in your shopping cart before checkout.
What currency will I be charged in?

You will be charged in the currency shown at checkout. If your local currency is unavailable, your order will be processed in the default currency displayed.
How do I track my order?

Once your order ships, you’ll receive a tracking number by email. You can follow your package’s progress at any time using the link provided.

If you have any other questions, we are here to help.

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