As an Imabari Towel specialty brand, Iori offers a selection of premium towels and lifestyle essentials, crafted in Ehime, Japan with exceptional quality and care. Blending traditional craftsmanship with contemporary design, it is our hope that our towels bring comfort and beauty to everyday life.

FAQs

Where can I find IORI in Japan?

Please take a look at our store locations page for a list of our shops in Japan.

Do you ship internationally?

Yes! We ship to many countries through JapanPost EMS. You can visit JapanPost's official website for a list of eligible destinations.

What are the shipping costs?

Shipping costs are based on the weight of your order and destination. The exact shipping cost is displayed at checkout, and you can also refer to JapanPost's EMS rate table for details. Please note that customs duties and taxes may apply, and customers are responsible for these charges.

How long does delivery take?

Orders are processed within 1–3 business days and delivery typically takes 4–10 business days via JapanPost EMS, though times may vary by destination. Please note that customs procedures in your country may cause additional delays. For more details, please visit our International Shipping Guide.

How do I track my order?

After shipment, you will receive a confirmation email with a tracking number.

Please use this number on the JapanPost EMS tracking page to monitor your package. If you have concerns about your shipment, please reach out to our customer service team.

  • Worldwide Shipping

    We deliver globally with JapanPost EMS, offering fast, reliable service straight to your door.

  • Secure Payments

    Enjoy peace of mind with SSL-encrypted transactions, ensuring a safe and seamless shopping experience.

  • Detailed Tracking

    Stay updated every step of the way with frequent email notifications from JapanPost EMS.

  • Customer Service

    We're here to help in English, Japanese, or Chinese with any questions before or after your purchase.